Global Operations Associate

San Francisco or Atlanta | Application Deadline: November 3, 2019

Do your most impactful work here.

JOB SUMMARY

You’ll create and support programs to ensure all New Story homes and communities are built to the highest standard.

 

ABOUT NEW STORY

We pioneer solutions to end global homelessness. We work with local organizations around the world to build successful, thriving communities, and we are fully committed to researching and developing new ways of building better and faster. We’re a young team based in Atlanta and San Francisco. Usually, you can find us drinking coffee or bubble tea and eating churros wherever we can find them. 

 

ABOUT THE JOB

As Global Operations Associate, you will oversee a network of home-building partners around the world. Working closely to the Director of Field Operations, you’ll make sure that our projects are executed at a high level of excellence and structural integrity. You’ll identify opportunities to create new processes that enable alignment, effective systems, and strong communication across multiple stakeholders including our local partners and internal New Story teams. You’ll build new systems to make sure our partnerships are models of efficiency and transparency and position our program to achieve maximum impact today and over time.

 

YOU’LL BE RESPONSIBLE FOR…

  • Developing and managing Construction Quality Inspection programs
  • Planning and organizing Participatory Design Workshops
  • Working with our local partners to execute social inclusion workshops
  • Organizing community and family information in our internal systems
  • Contributing to overall Operations strategy
  • Managing partnerships with other organizations to address community needs outside of housing construction
  • Supporting trips to the field with New Story donors

 

YOU MUST HAVE…

  • 2-5 years experience in Construction Management, Structural Engineering, Civil Engineering, Architecture, or related field
  • Experience working with AutoCAD
  • Professional fluency in Spanish and English (required)
  • Sophisticated communication and interpersonal skills
  • Strong critical thinking skills to identify system inefficiencies, anticipate challenges and gaps, and contingency plan accordingly
  • A strong balance for empathy and high standard of excellence
  • An ability to prioritize and juggle multiple projects in a deadline-driven environment
  • Courage to challenge the status quo
  • A strong interest in traveling at least twice per quarter (typically ~4 days per trip)

 

IT’S AN ADDED PLUS IF YOU HAVE…

  • Experience working in Latin America
  • International Development Experience
  • Experience managing construction inspection programs
  • Experience working with Revit, InDesign, or Illustrator
  • Fluency in French or Haitian Creole
Our Culture

Culture is #1 for us. We invest significant time, focus, and resources to building the best environment possible. Why? Over the course of the year we spend a large chunk of our time at work. So at New Story, we want our team to find fulfillment, autonomy, mastery, and joy at work. A workplace where you can bring your whole self.

At New Story, you can expect to find a culture that reflects our values:

  • Humble Pursuit of Excellence. A combination of personal humility and intense professional will.
  • Express Gratitude and Empathy. How would you like to be treated? That’s how we strive to treat others. Always go above and beyond to do for others what you’d like them to do for you.
  • Improve Through Learning and Feedback. Learn why something worked or didn’t work, then implement the learning into future actions.
  • Team of Founders. An extreme ownership mindset where you see a problem, take action, and go above and beyond to help the team.
  • Think Big, Breakdown, and Execute. Set big measurable goals, formulate a plan, then execute the plan with relentless focus.
  • Simplify. Do more with less. This applies to everything: marketing, design, team meetings, writing, operations, and beyond.
Our Benefits

You’ll find our benefits are aimed at supporting a full and healthy lifestyle in all areas of life.

  • Full Healthcare. We believe in thriving communities and that starts with our team being happy and healthy. We offer a generous health insurance, dental, and vision care package alongside a monthly fitness stipend, so you can invest in your own wellness and health.
  • Unlimited Vacation. We also believe you should have flexible time off for sickness, family, and fun, but we believe in the value of taking time to reconnect and take care of yourself. Enjoy paid holidays and an unlimited vacation policy.
  • Work-from-home Flexibility. We have a flexible work from home policy. On average, team members work from home 1 to 2 days per week.
  • 401k Investment Plan. New Story offers a 401k investment plan so you’re saving money for the long-term.
  • Trip to the Field. It’s amazing to meet the families we help and see the homes up close and personal. You’ll get to visit the work first hand in either Mexico, Haiti, or El Salvador.
  • Commuter Benefits. We’re grateful for all the time and energy each team member puts into getting to work every day. For some, getting to work takes additional time and expense but our commuter benefits policy helps to offset that.
  • Maternity and Paternity Leave. Mothers are given up to 12 weeks paid time off post birth/adoption. Fathers can choose to take up to 4 weeks paid time off post birth/adoption. We strongly recommend mothers and fathers to take the full time.
  • Adoption Reimbursement. For families who are willing to adopt, thank you! New Story will reimburse eligible team members up to $10,000 for adoption related expenses.
  • Team Summits. Every 6 months we have a full team summit where we have fun, reflect, and plan for the upcoming quarter. Past trips have been in Tahoe, CA and Whidbey Island, WA.
  • Continuing Education. We believe in always learning and leveling up our skills. Whether or not it’s a conference or online course you’ll find we invest in each team member so they can be the best at their craft.
Welcoming Workplace For All

We know we will only succeed if we have a team who brings a wide variety of perspectives and backgrounds. Our team grew up around the world, from Turkey to Chicago to Georgia to Venezuela, and we welcome all applicants, regardless of background, to apply. We work hard to create a welcoming culture of shared values and radical candor. New Story is an equal opportunity employer. We encourage applicants to apply for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Imposter Syndrome

If you’re feeling like you aren’t perfectly qualified for this role, don’t count yourself out. We want you to still apply. We used to (and still do sometimes) feel like imposters. It’s natural, but don’t let that stop you from giving this role a shot.

Join us!

Carve out 20 minutes and apply here.