Many families have lost their income because of COVID-19. Our goal is to ensure they don’t lose their homes, too.

Your monthly donation meets an urgent need.

Joining the Neighborhood is a simple, practical solution to help your neighbors in need.

  • The families served by this program are working families with children who have lost income as a result of COVID-19.
  • These families are not eligible for rent moratoriums or government assistance; they have no backup plan.
  • If we don’t act quickly, many of these families will be evicted in June.

Thank you to our generous supporting partners!

Ariana Grande

Grammy winning artist

Jen Rubio

Co-founder & Chief Brand Officer, AWAY

Stewart Butterfield

CEO, Slack

Mailchimp

Integrated marketing platform

J. Rich

Keller Knapp Realty, Atlanta

Next After

Online fundraising optimization

Zillow

Real estate marketplace

Keller Williams

Real Estate, Palo Alto

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How will I know how my donation is used?

We believe you should know exactly where your donation is going and who it’s helping.

Our 100% Model means that every penny of your donation goes towards ensuring families are in safe homes. Our operating costs (rent, business expenses, etc) are covered separately by a private group of donors called The Builders.

Additionally, we’re creating transparency dashboards (coming soon!) to show you exactly when and where Rent Relief funds are being deployed. Once your donation is distributed, we’ll send you more information about the exact family you helped support!

How long will this program last?

The Neighborhood is a monthly recurring giving program for people who wish to see a world where no family is without a safe home. Until that vision is true, we will work extremely hard on projects such as this one and many more to come.

We don’t yet have a designated end date for this Rent Relief project but our first milestone is to fund three months of rent costs for 500 families. Once those three months have passed, we will reevaluate how the economy and opportunities for employment have changed, and we will extend or wrap-up the project accordingly. You’ll be the first to know!

Can I fund all 500 families?

You can fund all 500 AND MORE! We would be honored to partner with you for a donation at any level. As a reminder, from $1 donations to $1M donations, every penny goes directly to funding rent for a family in need of support.

Reach out to [email protected] for commitments over $10,000.

Who will my donations help?

This rent relief project specifically aims to identify and aid families (with children) who are at the greatest risk of losing their home/shelter within the next month. These families have:

  • lost income due to COVID-19
  • they are not eligible government for assistance/service
  • they are not protected by eviction freezes

The population served will be families who made less than 50% of the Area Median Income (AMI) and have lost their jobs in the last 2 months. The 500 families are based in East Palo Alto, East Menlo Park, East Redwood City, and the greater metro Atlanta, Georgia region.

Where do the families live?

The 500 families are based in East Palo Alto, East Menlo Park, East Redwood City, and the greater metro Atlanta, Georgia region.

We’re creating transparency dashboards (coming soon!) to show you exactly when and where Rent Relief funds are being deployed. Once your donation is distributed, we’ll send you more information about the exact family you helped support!

How do I cancel/change my donation?

You can cancel with one click via your donation confirmation email or email us at [email protected] and we’ll help you.

Who can I talk to with more questions?

Email [email protected] with any questions! We’ll get back to you quickly.

What is the cost of rent?

Families we support pay a median average of $1,300 a month for rent.

Is my donation tax deductible?

Yes! As soon as you give, your tax receipt will be sent straight to your email inbox.

Do you implement the program yourself or partner with other organizations?

We are currently partnering with nonprofits in East Palo Alto, East Menlo Park, East Redwood City, and the greater metro Atlanta, Georgia region. Since our team has offices in Atlanta and San Francisco, we are close to the problem, but we have always believed the greatest impact comes from strategic partnerships.

Why rent relief?

We have always pioneered solutions to end global homelessness, and as COVID-19 quickly impacts the world, we realized the most efficient response would be to help vulnerable families stay in their homes by providing rent relief. It’s an immediate impact with long term benefits. This process also has a twofold function: keeping families safe in their own homes and preventing homeless shelters from being overpopulated. ⁣

We believe a rapid response to help these families is the best place to start ending homelessness as the Neighborhood.

Our 100% Promise

100% of your donation goes to families in need of shelter. Always.